Birmingham Housing Blog

STAIRs

Social Tenant Access to Information Requirement Scheme

What is STAIRs?

The Social Tenant Access to Information Requirement Scheme (STAIRs) is a new standard introduced by the Government. It gives tenants living in social housing rights to see information about how their home and services are managed and how their landlords is performing.

Find out more about the STAIRs go to:

Social Tenant Access to Information Requirements: draft policy statement – GOV.UK

Key declines sor STAIRs

  • Phase 1: Publication Scheme – 1st October 2026 – we must publish information.
  • Phase 2: Tenants Information Requests – 1st April 2027 – Tenants can start making information requests.

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