Meeting Obligations


Both landlords and tenants have responsibilities, read on to find out more about our respective roles and duties.

Understanding the Responsibilities

Our Responsibility to you

As your landlord we will:

  • carry out the repairs we are responsible for
  • allow you to carry out your own improvements and alterations – but you need our permission first
  • allow you to take in lodgers – you do need our permission first and it must not cause overcrowding
  • allow you to exchange with another social landlord or council tenant – providing you have our permission first and that each landlord is in agreement
  • give you information about the services we provide
  • consult you about any changes to your service

Your Responsibility to us

As a tenant you must:

  • pay your rent in full and on time
  • be a considerate neighbour, ensuring that everyone who lives with or visits you does not cause a nuisance or annoy others
  • not use your home for any illegal or immoral purpose
  • Keep you home and garden clean and tidy and in good decorative order
  • ask permission to run a business from your home
  • Allow access for staff and our contractors when necessary
  • Report any repairs to us
  • live in your home – you cannot move out and allow someone else to move in
  • give us four weeks notice when you intend to move out
Skip to content