At risk of homelessness

Homeless Households

If you have nowhere to live or are at risk of losing your home, Birmingham City Council’s Homeless Service may be able to help.

Homeless Households

If you have nowhere to live or are at risk of losing your home, Birmingham City Council’s Homeless Service may be able to help.

The service can provide you with advice and information on a range of options to prevent you from becoming homeless, and if you do become homeless, they may be able to help you find a home.

The team will also assess whether Birmingham City Council owes any duty to help you.

Homeless Service

The Homeless Service is delivered from four offices across Birmingham where you will need to attend in person and make a homeless application.

In emergencies outside of office hours the Homeless Service can be contacted on 0121 303 2296.

Housing Options Service

Birmingham City Council is also responsible for providing advice and assistance on a range of housing options. The Housing Options service provide a range of services including help with registering, finding suitable accommodation and advice on specialist housing such as housing for older people.

The Customer Services Team can be contacted on 0121 303 7410.

Sheila's Story

Birmingham Civic Housing Association | tennant testimonial

This has been my home for 4 years. I’m grateful to Birmingham Civic Housing Association because I’m closer to family since moving here. The people are lovely – if you have any trouble, they’re able to sort it out right away.

I love my home, especially the garden. Each neighbour takes pride in how the flowers look. It’s a real community here, so I’m really lucky.

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