Tenant Liaison Visits

We like to contact our tenants at least once a year, this will usually be by a home visit. This is called your Tenant Liaison Visit.

These visits are carried out by our Housing Managers.

Why are we visiting you ?

We like to meet you to:

• discuss the services offered by this association and help with any housing issues you may have
• confirm who is living at home with you
• note any repairs needed and check that you are looking after your home and garden
• make sure our records are updated with any changes

When will we visit you?

We will write or contact you on the telephone to arrange a visit. If the appointment is not suitable for you get in touch and we will arrange a time that is more convenient for you.

During the visit which should last about half an hour we hope to be able to help you with any problems that you may have with your tenancy and work with you to provide useful solutions.