Birmingham Civic Housing Association
Repairs and Improvements
We are an independent charitable registered provider of over 200 affordable general needs homes in Birmingham.
Repairs
Keeping Your Home Safe: Repairs and Improvements
We are committed to ensuring that our tenants enjoy safe, secure, and comfortable homes.
This page contains links to important information on how to report a repair, our responsibilities, how long it will take to complete repairs, and who will carry out the repairs.
Additionally, we provide information on how to maintain your home, keep warm, deal with pests, and ensure fire safety.
We encourage you to read through the information carefully and contact us if you have any questions or concerns.
Maintaining your home
Many of the jobs that are your responsibility can be completed by following simple advice that is now widely available in the form of ‘How To’ leaflets from DIY outlets or the internet.
The following links might be useful:
Gaining Access
Our contractor will be flexible when arranging appointments but you must allow them access to complete the work. We will rearrange if you require.
A Stylish Kitchen, Waiting for Its First Meal
We’re absolutely delighted with the transformation of this beautiful property. It’s been given a full refresh, and the results speak for themselves—modern, stylish, and ready to welcome its next tenant.
This newly refurbished kitchen is part of our void property and has been upgraded with fresh paint, stylish grey cabinets, a brand new sink and tap, and a modern new floor—perfectly prepared for its next tenant.
Every detail has been thoughtfully updated to create a home that feels fresh, functional, and full of character. Whether you’re starting a new journey or simply looking for a place to settle in, this house is ready to be called home.